Commercial Water Users FAQ
Water Survey FAQ
Q: I think I already completed my commercial water survey is there a way I can check?
A: Go to ccra4safewater.com, click take your survey, select your municipally, click the drop down menu and select commercial, then enter your water account number, if you have completed your survey a message will appear saying “Your Survey is Complete”.
Q: Is it required that I complete the commercial water survey about my property?
A: Yes, it is required by law that you complete the commercial water survey about your property.
Q: What is the purpose of completing the commerical water survey about my property?
A: The purpose of completing your commercial water survey is to located any types of dangerous connections that could cause a cross contamination incident if there was a backflow incident in your municipality.
Q: I have entered in my water account number but it will not accept my number how to I proceed
A: Ensure that you are entering the number in correctly, also make there are no “Ghost Spaces” these are spaces that you cannot see before or after your water account number.
Q: Who can complete the commercial water survey for my property?
A: Someone with in-depth knowledge of the property such as maintenance personnel, but it depends on the size of the property if it is a large chemical plant a certified inspector should complete the commercial water survey.
Q: How long does the commercial water survey take?
A: Depends on the size of the property.
Q: What types of questions are on the commercial water survey?
A: In-depth questions about your water system on the property.
Q: Do you need mechanical knowledge to complete the commercial water survey?
A: Yes, the questions that are asked are very in-depth and can be complicated for a person of general knowledge.
Q: After I complete my commercial water survey is there any sort of follow up action required?
A: Yes, every commercial property requires the commercial water survey to be completed and a walk through be completed at the time of the commercial water survey or after the commercial water survey is completed.
Q: Who can do the walk through?
A: A Cross Connection Control Inspector is the only person that can complete the walk through.
Valve Testing FAQ
Q: What types of valves must be tested?
A: Any valves that are testable.
Q: How often must my valve be tested?
A: They are required to be tested yearly per the manufacturer's recommendation.
Q: Why must my testable valve be tested yearly?
A: Testable valves have springs and seals built into them which can lose tension and break down over time causing the valve to not operate properly in a backflow event.
Q: What does testing the valve do?
A: When a valve is tested, it shows that it is in sound working order and will perform how it was designed if there was a backflow event.
Q: Who can test valves?
A: Only certified personnel can test backflow valves.
Q: I have been using a testing inspector for years can I still use him?
A: If he is signed up with CCRA Professional Services which costs nothing to sign up they can test valves in our system.
Q: How do I locate a certified person to test my valve?
A: Go to ccra4safewater.com click on find an inspector tab, then call around to get a price you think is a good price.