Welcome Illinois Residential Water Customers
This page serves as an information page to help address any confusions and answer any questions that you may have. The concept of cross connection control is complex and can be confusing, but it is not only required by law but helps to keep your drinking water safe. On this page you will find the Frequently Asked Questions, certified device tester list and other resources to help you better understand what exactly cross connection control is.
Frequently Asked Questions
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
Yes in order to submit any device tests in communities that implement CCRA's system you must register.
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
Yes in order to submit any device tests in communities that implement CCRA's system you must register.
A site inspection is a physical inspection of your property looking at all points of water useage on your property
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
To register with CCRA you complete the required application, with all of your info and email your proof of calibration to services@ccra4safewater.com
Backflow is the reversal of water flow in a water system.
Backflow is the reversal of water flow in a water system.
Backflow is the reversal of water flow in a water system.
Backflow is the reversal of water flow in a water system.
Generally speaking it depends on the size of your property and the proccesses that are being conducted, but most inspections take under 15 minutes to complete
Backflow is the reversal of water flow in a water system.
Backflow is the reversal of water flow in a water system.
Backflow is the reversal of water flow in a water system.
To register with CCRA you complete the required application, with all of your info and email your proof of calibration to services@ccra4safewater.com
Backflow is the reversal of water flow in a water system.
Backflow is the reversal of water flow in a water system.
Backflow is the reversal of water flow in a water system.
If you recived notice from your water authority to complete your WUI Survey then yes it is requried to be completed.
Email Wyatt@ccra4safewater.com or call 630-450-7781 to set up an specific time and date to have your site inspection completed.
If you recived notice from your water authority to complete your WUI Survey then yes it is requried to be completed.
If you recived notice from your water authority to complete your WUI Survey then yes it is requried to be completed.
If you recived notice from your water authority to complete your WUI Survey then yes it is requried to be completed.
If you recived notice from your water authority to complete your WUI Survey then yes it is requried to be completed.
If you recived notice from your water authority to complete your WUI Survey then yes it is requried to be completed.
If you recived notice from your water authority to complete your WUI Survey then yes it is requried to be completed.
If you recived notice from your water authority to complete your WUI Survey then yes it is requried to be completed.
It will be the same number your water bill, also the letter that you receive has the account number in the upper right corner.
It will be the same number your water bill, also the letter that you receive has the account number in the upper right corner.
It will be the same number your water bill, also the letter that you receive has the account number in the upper right corner.
It will be the same number your water bill, also the letter that you receive has the account number in the upper right corner.
You will receive a remediation notice stating the required repairs and the time frame you have to complete the required repairs.
It will be the same number your water bill, also the letter that you receive has the account number in the upper right corner.
It will be the same number your water bill, also the letter that you receive has the account number in the upper right corner.
It will be the same number your water bill, also the letter that you receive has the account number in the upper right corner.
It will be the same number your water bill, also the letter that you receive has the account number in the upper right corner.
Yes according to the manufacturer it is requried to test the device annual
Yes according to the manufacturer it is requried to test the device annual
Yes according to the manufacturer it is requried to test the device annual
Yes according to the manufacturer it is requried to test the device annual
Yes according to the manufacturer it is requried to test the device annual
Yes according to the manufacturer it is requried to test the device annual
Yes according to the manufacturer it is requried to test the device annual
Yes according to the manufacturer it is requried to test the device annual
Yes according to the manufacturer it is requried to test the device annual
Yes according to the manufacturer it is requried to test the device annually
Yes according to the manufacturer it is requried to test the device annual
Ensure that you are entering the number in correctly, the number you should enter is on the survey letter you received from your water provider.
Ensure that you are entering the number in correctly, the number you should enter is on the survey letter you received from your water provider.
Ensure that you are entering the number in correctly, the number you should enter is on the survey letter you received from your water provider.
Ensure that you are entering the number in correctly, the number you should enter is on the survey letter you received from your water provider.
Ensure that you are entering the number in correctly, the number you should enter is on the survey letter you received from your water provider.
Ensure that you are entering the number in correctly, the number you should enter is on the survey letter you received from your water provider.
Ensure that you are entering the number in correctly, the number you should enter is on the survey letter you received from your water provider.
Ensure that you are entering the number in correctly, the number you should enter is on the survey letter you received from your water provider.
Go to ccra4safewater.com, click on take your survey, select your municipally, and enter your water account number. If you have completed your survey a message will appear saying “Your Survey is Complete”.
Go to ccra4safewater.com, click on take your survey, select your municipally, and enter your water account number. If you have completed your survey a message will appear saying “Your Survey is Complete”.
Go to ccra4safewater.com, click on take your survey, select your municipally, and enter your water account number. If you have completed your survey a message will appear saying “Your Survey is Complete”.
Go to ccra4safewater.com, click on take your survey, select your municipally, and enter your water account number. If you have completed your survey a message will appear saying “Your Survey is Complete”.
Go to ccra4safewater.com, click on take your survey, select your municipally, and enter your water account number. If you have completed your survey a message will appear saying “Your Survey is Complete”.
Go to ccra4safewater.com, click on take your survey, select your municipally, and enter your water account number. If you have completed your survey a message will appear saying “Your Survey is Complete”.
Go to ccra4safewater.com, click on take your survey, select your municipally, and enter your water account number. If you have completed your survey a message will appear saying “Your Survey is Complete”.
Go to ccra4safewater.com, click on take your survey, select your municipally, and enter your water account number. If you have completed your survey a message will appear saying “Your Survey is Complete”.
The purpose of completing your water survey is to locate any types of dangerous connections that could cause a cross contamination incident if there was a backflow incident in your municipality.
The purpose of completing your water survey is to locate any types of dangerous connections that could cause a cross contamination incident if there was a backflow incident in your municipality.
The purpose of completing your water survey is to locate any types of dangerous connections that could cause a cross contamination incident if there was a backflow incident in your municipality.
The purpose of completing your water survey is to locate any types of dangerous connections that could cause a cross contamination incident if there was a backflow incident in your municipality.
The purpose of completing your water survey is to locate any types of dangerous connections that could cause a cross contamination incident if there was a backflow incident in your municipality.
The purpose of completing your water survey is to locate any types of dangerous connections that could cause a cross contamination incident if there was a backflow incident in your municipality.
The purpose of completing your water survey is to locate any types of dangerous connections that could cause a cross contamination incident if there was a backflow incident in your municipality.
The purpose of completing your water survey is to locate any types of dangerous connections that could cause a cross contamination incident if there was a backflow incident in your municipality.
Anyone with knowledge of the property or someone that can walk around the property to answer the questions from the water survey.
Anyone with knowledge of the property or someone that can walk around the property to answer the questions from the water survey.
Anyone with knowledge of the property or someone that can walk around the property to answer the questions from the water survey.
Anyone with knowledge of the property or someone that can walk around the property to answer the questions from the water survey.
Anyone with knowledge of the property or someone that can walk around the property to answer the questions from the water survey.
Anyone with knowledge of the property or someone that can walk around the property to answer the questions from the water survey.
Anyone with knowledge of the property or someone that can walk around the property to answer the questions from the water survey.
Anyone with knowledge of the property or someone that can walk around the property to answer the questions from the water survey.
3-5 minutes for the average homeowner
3-5 minutes for the average homeowner
3-5 minutes for the average homeowner
3-5 minutes for the average homeowner
3-5 minutes for the average homeowner
3-5 minutes for the average homeowner
3-5 minutes for the average homeowner
3-5 minutes for the average homeowner
General questions about hyour water system on the property.
General questions about hyour water system on the property.
General questions about hyour water system on the property.
General questions about hyour water system on the property.
General questions about hyour water system on the property.
General questions about hyour water system on the property.
General questions about hyour water system on the property.
General questions about hyour water system on the property.
No, the average homeowner can complete the survey. There are pictures on certain questions to help make the survey easier to complete and less confusing.
No, the average homeowner can complete the survey. There are pictures on certain questions to help make the survey easier to complete and less confusing.
No, the average homeowner can complete the survey. There are pictures on certain questions to help make the survey easier to complete and less confusing.
No, the average homeowner can complete the survey. There are pictures on certain questions to help make the survey easier to complete and less confusing.
No, the average homeowner can complete the survey. There are pictures on certain questions to help make the survey easier to complete and less confusing.
No, the average homeowner can complete the survey. There are pictures on certain questions to help make the survey easier to complete and less confusing.
No, the average homeowner can complete the survey. There are pictures on certain questions to help make the survey easier to complete and less confusing.
No, the average homeowner can complete the survey. There are pictures on certain questions to help make the survey easier to complete and less confusing.
There are paper water surveys available through your water provider or the managing company.
There are paper water surveys available through your water provider or the managing company.
There are paper water surveys available through your water provider or the managing company.
There are paper water surveys available through your water provider or the managing company.
There are paper water surveys available through your water provider or the managing company.
There are paper water surveys available through your water provider or the managing company.
There are paper water surveys available through your water provider or the managing company.
There are paper water surveys available through your water provider or the managing company.
Any devices that are testable.
Any devices that are testable.
Any devices that are testable.
Any devices that are testable.
Any devices that are testable.
Any devices that are testable. (testable double check, testable single check, double detector check, RPZ)
Any devices that are testable.
Any devices that are testable.
Any devices that are testable.
Any devices that are testable.
Any devices that are testable.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.
The required testing frequency is annual per the manufacturers recommendation.
The required testing frequency is annual per the manufacturers recommendation.
The required testing frequency is annual per the manufacturers recommendation.
The required testing frequency is annual per the manufacturers recommendation.
The required testing frequency is annual per the manufacturers recommendation.
The required testing frequency is annual per the manufacturers recommendation.
No it is required to fix the device and retest, only the passing device test is uploaded into CCRA's system. Also note the repairs that were made in the repairs made box.
The required testing frequency is annual per the manufacturers recommendation.
The required testing frequency is annual per the manufacturers recommendation.
No it is required to fix the device and retest, only the passing device test is uploaded into CCRA's system. Also note the repairs that were made in the repairs made box.
The required testing frequency is annual per the manufacturers recommendation.
The required testing frequency is annual per the manufacturers recommendation.
The required testing frequency is annual per the manufacturers recommendation.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Testing a device shows that during a backflow event the device would function properly protecting the water system.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.
There is no cost to register, also after approval you are put on the find an inspector page to help water customers locate device testers in thier area.
There is no cost to register, also after approval you are put on the find an inspector page to help water customers locate device testers in thier area.
The two types of backflow are backsiphonage and backpressure.
Yes the system has been designed to have the device test results to be upload immediately with no paperwork needing to be stored and sent to the proper authorities.
Yes the system has been designed to have the device test results to be upload immediately with no paperwork needing to be stored and sent to the proper authorities.
Yes, according to University of Southern California Foundation for Cross-Connection Control and Hydraulic Research they conducted a study that found that 9.6% of the homes included in the study group had direct health hazard cross-connections.
A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).
Backflow is the reversal of water flow in a water system.
A site inspection is a physical inspection of your property looking at all points of water useage on your property
Generally speaking it depends on the size of your property and the proccesses that are being conducted, but most inspections take under 15 minutes to complete
Locating a Plumbing Contractor
Only plumbing contractors that have been registered with CCRA are able to submit device tests into CCRA's system. Device testing inspectors are required to be cross connection control device tester (XC0000) certified to test devices in the state of Illinois. If you don't see your plumbing contractor on the list they can registered with CCRA at no cost to be able to submit devices into communities utilizing CCRA's system. But they need to meet the state/local requirements and have their testing equipment calibrated annually. Also it is recommended that you call three contractors to get competitive pricing.
What is the WUI Survey?
The WUI stands for Water Usage Inventory this survey is designed to help protect water systems from dangerous cross connections. Overtime many things change in the water system different businesses move in and out and people make different changes to their water system on their property. These changes can cause a cross connection without the knowledge of the property owner. The survey is a short online questionnaire with pictures to help you to understand what the question is asking, completing the survey takes under 10 minutes with most surveys taking less then 5 minutes.
Why Complete my WUI Survey?
If you received a notice to complete your WUI survey, its not only required to complete your survey, buy your local municipalities code but it helps to protect your drinking water. Completing your WUI Survey will allow CCRA's Software to automatically review and assign a ranking, suggesting any remediations that will make your property safe to the water system. The overall idea to remember is "it's not what you are doing with your water it's what your neighbor is doing with their water".