Welcome Michigan Commercial Water Customers

This page serves as an information page to help address any confusions and answer any questions that you may have. The concept of cross connection control is complex and can be confusing, but is not only required by law but helps to keep your drinking water safe. On this page you will find the Frequently Asked Questions, Certifed Device Tester list and other resources to help you better understand what exactly cross connection control is. 

Locating a Plumbing Contractor

Only plumbing contractors that have been registered with CCRA are able to submit device tests into CCRA's system. Plumbing contractors are required to be ASSE 5110 certified to test devices in the state of Michigan. If you don't see your plumbing contractor on the list they can registered with CCRA at no cost to be able to submit devices into communities utilizing CCRA's system. But they need to meet the state/local requirements and have their testing equipment calibrated annually. Also it is recommended that you call three contractor to get competitive pricing. 

Frequently Asked Questions

Site Inspection FAQ

What is a Site Inspection?


A site inspection is a physical inspection of your property looking at all points of water useage on your property




How Long is a Site Inspection?


Generally speaking it depends on the size of your property and the proccesses that are being conducted, but most inspections take under 15 minutes to complete




How Will I Know if Any Corrections are Required?


You will receive a remediation notice stating the required repairs and the time frame you have to complete the required repairs.




How do I Set Up an Appointment to Have my Site Inspection Completed?


Email Wyatt@ccra4safewater.com or call 630-450-7781 to set up an specific time and date to have your site inspection completed.





Device Testing FAQ

Is it requried to test my device annually?


Yes according to the manufacturer it is requried to test the device annual




What types of devices must be tested?


Any devices that are testable.




What if I choose not to use my lawn irrigation system this year?


If you choose not to use your lawn irrigation system you must inform CCRA Professional Services. By Email at services@ccra4safewater.com or by phone.




When is it required to have my device tested for my lawn irrigation system?


It is required to have your device tested at the time of install or in the spring when it is reinstalled before normal use.




What is testing frequency of testable backflow devices?


The required testing frequency is annual per the manufacturers recommendation.




Why must my device be tested?


Testable devices have springs and seals built into them which can lose tension and breakdown over time causing the deive to not function properly during a backflow event.




What does testing a device show?


Testing a device shows that during a backflow event the device would function properly protecting the water system.




Who can test my device/s?


Only certain licensed testers can test devices, they also must be regestered with CCRA Professional Services. To view a list of verified tester click here.





General FAQ

What is a Cross Connection?


A cross connection is any connection between a non-potable water source (non drinking water) and a potable water source (drinking water).




What is Backflow?


Backflow is the reversal of water flow in a water system.




What is a Site Inspection?


A site inspection is a physical inspection of your property looking at all points of water useage on your property




How Long is a Site Inspection?


Generally speaking it depends on the size of your property and the proccesses that are being conducted, but most inspections take under 15 minutes to complete





What is a Site Inspection?

If you are notified that a site inspection is required, an inspector with the proper credentials will walkthrough your property inspecting the different connections that exist. They will take note of any type of backflow prevention devices on site along with any connections that are not to the state and local municipal code. The inspector will complete the site inspection online and upload the results. Based on the uploaded results any corrections that are required will be addressed.  

Why are Site Inspections Required? 

Site inspections are required by local municipal code and state law, they are one of the very important aspects that limit the risk of cross connections from happening. As companies grow and different companies move to different locations the use of the water can become different. One year there is a computer repair shop with no risks of cross connections, the next year the same property has a metal plating company located at the property which without the property cross connection protection is a huge risk.